What Do Your Employees’ Digital Footprints Say About Your Practice?
When you have employees working for you, their personal brands also become a part of your clinic’s reputation within your community.
Read MoreAuthor: Ray Foxworth, DC, FICC, MCS-P
Medicare: Understanding the Difference Between Non-Participating and Opting-Out
When it comes to chiropractic and treating Medicare patients, the time has come to make some big decisions for you and your practice. In the final 6 weeks of every calendar year, chiropractors may elect to be Par or Non-Par providers. Don’t confuse this with the ability to opt out of Medicare, a luxury not afforded to chiropractors and a select few other health care providers (Noridian Healthcare Solutions, 2018).
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The Secret to Practice Growth – Invest in Your Employees
One of the biggest struggles I see doctors having in practice today is hiring and maintaining a strong team. Although we are small businesses, thinking like a big business and following the examples of successful companies when it comes to building a team will help you flourish in practice. What successful companies know is that happy employees help a business thrive. And losing employees costs money (advertising, interviewing, training), time with lost productivity, and increases customer service complaints and errors, which impacts your other employees, and more importantly, your patients.
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The Future of Chiropractic Looks Bright
Last month at the FCA National Convention in Orlando, Florida, our own Kristi Hudson introduced attendees to Brooke Preston, the third recipient of the Foxworth Family Chiropractic Scholarship. A student at Northwestern Health Sciences University, Brooke received $10,000 towards her tuition and $5,000 in cash to offset her living expenses and further her education outside of the classroom. An additional $10,000 was donated to her school. In Orlando, Dr. Deb Bushway, Interim President and CEO of Northwestern Health Sciences University, announced that the donation would be used to host a job fair for the students.
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When It Comes to Growing Your Practice, Think Small… Not Big
I have spent years talking to chiropractors across the country, and one of the biggest dilemmas most of them share, myself included, is determining the clinic’s fee schedule. We are torn between running a profitable business and giving our patients access to affordable healthcare – in many cases diminishing the value of our services and making us the target of unnecessary risk.
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Don’t Be Confused About Medicare
I am always surprised by the amount of misinformation out there when it comes to Medicare and chiropractic care. The truth is that Medicare is not that complicated. The rules are pretty clear-cut on what we can and cannot do. Although they have one of the lowest reimbursement rates, there are still benefits to seeing Medicare patients in your practice. How knowledgeable are you when it comes to seeing Medicare patients?
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Change: To Fear or Not to Fear
The biggest hurdle in advancing a practice comes from a failure to effectively implement change. I have spent hours talking to doctors who are at their wits’ end over their teams’ resistance to progress in the practice. Change can be difficult, but if handled with full commitment and swiftly, it can set a new standard of expectation for your entire team and pave the way for future growth.
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Are Your Office Billing Practices Creating a Negative Patient Experience?
Office billing and collections can create ill feelings between a practice and its patients. It can also be a point of contention for staff and doctors alike. Advances in technology have made life more convenient for us, our families, and our patients. Yet, we continue to use antiquated, confusing, and inconvenient methods for collecting payments from our patients.
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