Paxson Question of the Month (Vol. 2: Staff Guide for Paxson)

Paxson Question of the Month (Vol. 2: Staff Guide for Paxson)

Each month, we feature a real question asked by one of your fellow ICS members through Paxson, our closed-system AI assistant built just for Illinois chiropractic physicians. Paxson provides quick, accurate, and member-directed support on a wide range of topics—from insurance issues and licensure requirements to documentation, compliance, and more.

These featured questions offer valuable insights you can use in your own practice—and serve as a reminder that help is just a click away.

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Have a question? Paxson is ready when you are at www.ilchiro.org/paxson.

Chiropractic Assistants and New Patients

ICS Member Question – “Can you make me a summary of advice about how to use you the best as well as a heading including a summary of what Paxson is so I can share it was staff members so they know about you as a resource?”  Paxson’s response:

Introducing Paxson: Your AI-Powered Chiropractic Resource

Paxson is the Illinois Chiropractic Society’s AI-powered expert, designed specifically for ICS members and their staff. Paxson provides quick, accurate, and ICS-vetted answers on a wide range of topics including compliance, clinical best practices, chiropractic regulations, insurance, documentation, and practice management. Built on a foundation of over 1,600 ICS articles, videos, and regulatory documents, Paxson ensures you have reliable information at your fingertips to support your practice and patient care.

How to Use Paxson Effectively: Staff Guidance

  • Ask Specific Questions: The more specific your question, the more precise and helpful Paxson’s response will be. Include relevant details such as the topic, context, or scenario.
  • Focus on ICS-Related Topics: Paxson is trained exclusively on ICS-approved content. Use it for questions about Illinois chiropractic laws, regulations, compliance, insurance, documentation, continuing education, and practice management.
  • Follow Up for Clarity: If you need more detail or clarification, ask follow-up questions. Paxson can provide deeper insights and reference ICS resources as needed.
  • Respect Privacy: Do not submit patient-identifiable information or personal health details. Paxson is a resource for general guidance and best practices, not for individual patient cases.
  • Stay Updated: Paxson’s knowledge base is regularly updated with the latest ICS resources, ensuring you receive current and accurate information.
  • Member Access: For the most comprehensive answers, use the member-exclusive version of Paxson. The public version offers brief responses and is limited to two questions per session.
  • Know When to Call: For complex or urgent issues, or if you need to speak with a live person, contact the ICS office at 217-525-1200 during business hours (Monday–Friday, 8:30am–4:30pm).

By using Paxson, your team can quickly find answers to common practice questions, stay compliant, and focus more on patient care. Paxson is here to support your success as part of the ICS community.

[Editor’s Note: We also strongly recommend asking follow-up questions. Treat your Paxson AI interactions as a conversation where you continue to gain information about a particular topic.]

Paxson’s closed-system, high quality responses are based on accurate, ICS-vetted information.  The ICS encourages you to give Paxson a try for your next question!

About Author

ICS Staff

The Illinois Chiropractic Society staff works collaboratively on many topics to bring the most comprehensive and relevant information to our members. We have over 60 years of chiropractic experience and understand the heartbeat of the profession. We all look forward to providing relevant information to our members for years to come.

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