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Creating Exceptional Patient Experiences

Creating Exceptional Patient Experiences

Fear of the unknown is a marketing problem in the profession. Patients who are living with chronic back and neck pain or plagued by migraines have such anxiety when it comes to the very thought of having their spines and necks “popped” that they will live a life of discomfort before entering our offices. As a profession, we need to be proactive in creating a calm and relaxing atmosphere.

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Maintaining a Compliant Practice During a Natural Disaster

Maintaining a Compliant Practice During a Natural Disaster

With the recent wildfires in the Northwest U.S. and the destruction left by hurricanes Harvey Irma and Maria, providers are left wondering how to maintain a compliant office while facing the wrath of Mother Nature. Every office should have a contingency plan to go into effect in the event of a natural disaster. Here are a few things you can do to stay safe and compliant in the face of catastrophe.

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NGS Takes Over Medicare in Illinois: More of the Same?

NGS Takes Over Medicare in Illinois: More of the Same?

On September 7, 2013, National Government Services (NGS) took over the contract as a carrier for processing claims and adjudication of Medicare in Illinois, Wisconsin, and Minnesota. Wisconsin Physician Services (WPS) was our former carrier for as long as I can remember. It is just a change in carriers, right? After all, it is still Medicare. Or is it?

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Know your ABCD’s of Tech to Grow Your Practice – IBH

Know your ABCD’s of Tech to Grow Your Practice – IBH

The future is now. In an ever-changing world, healthcare has never been more poised for disruption. While evidence-based healthcare (EBH) has been the hot topic over the last decade, I would encourage you and the rest of the profession to consider that we are moving rapidly into an era of Intelligence-based healthcare (IBH). Let’s review the ABCD’s of IBH!

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