Be Cautious: Improper Billing Could Result in Significant Financial Penalties

Be Cautious: Improper Billing Could Result in Significant Financial Penalties

Recently, Healing Place Medical, P.C. and its owner, Doctor of Chiropractic, Dr. Gregory Thomas White Jr., had to pay $170,000 to settle allegations of improper billing. The issue? They were accused of billing Medicare for treatments involving the Sanexas device, which weren’t covered. This situation is part of a more extensive, ongoing national investigation into how these devices are being billed—and it serves as a big warning to chiropractic physicians everywhere. (U.S. Attorney’s Office, Eastern District of Pennsylvania, 2024)

What Happened?

Healing Place Medical, like many chiropractic clinics, used the Sanexas neoGEN-Series device to treat pain and other issues. Sanexas is an electric stimulation machine often used for patients with chronic or acute pain conditions such as edema. In this case, patients were treated with the device twice a week over 12 weeks, and each session lasted around 30-40 minutes. To enhance the treatment, the clinic also administered vitamin injections.

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So, what’s the problem? According to the U.S. government, Medicare doesn’t cover these treatments when used as Healing Place was administering them. Specifically, rules such as National Coverage Determination (NCD) 160.7.1 don’t reimburse electrical nerve stimulation treatments provided in a chiropractic clinic or similar settings. Despite these guidelines, Healing Place billed Medicare for over 27,000 claims related to Sanexas, vitamin injections, and other tests that weren’t covered.

Testing: More Is Not Always Better

In addition to the treatments, Healing Place was also billing for extra tests that weren’t necessary, such as ENFD (nerve damage testing) and T.M. Flow (a type of screening for underlying conditions). While these tests may sound good on paper, Medicare found them to be overkill. The Sanexas device isn’t FDA-approved for nerve regeneration, so testing to see if nerves were healing after treatment was pointless—and billing Medicare for it was a no-go.

The TM Flow tests, used to screen patients before starting Sanexas treatments, also raised concerns. The clinic needed the right expertise to perform and interpret these tests, and they were using them on patients who didn’t even show symptoms of the conditions for which the tests were meant to screen.. Medicare rules require specific training and symptoms for these tests to be covered.

What Chiropractic Physicians Need to Know

This case should be a wake-up call for chiropractic physicians across the country. The government monitors how specific devices, such as the Sanexas, are being billed and regulators are cracking down on improper practices. The message is clear: if you’re billing Medicare, ensure you follow the rules to the letter.

Improper billing can lead to serious financial consequences, as this case with Healing Place Medical shows. It’s not just about the fine—it’s about the potential damage to your reputation and the risk of being excluded from Medicare altogether. Chiropractic physicians play a crucial role in patient care, but part of that responsibility includes ensuring that billing practices are ethical and compliant.

Remember, it’s always better to be safe than sorry regarding Medicare billing! If you are unsure about the rules for chiropractic physicians and Medicare, request your free copy of the Medicare Playbook here.

About Author

Ray Foxworth, DC, FICC, MCS-P

Dr. Ray Foxworth, DC, FICC, is the founder and CEO of ChiroHealthUSA. For over 35 years he worked "in the trenches" facing challenges with billing, coding, documentation and compliance in his practice. He is a former Medical Compliance Specialist and currently serves as chairman of The Chiropractic Summit, at-large board member of the Chiropractic Future Strategic Plan, board member of the Cleveland College Foundations, and excutive board member of the Foundation for Chiropractic Progress. He is the former Staff Chiropractor at the G.V. Sonny Montgomery VA Medical Center and past chairman of the Mississippi Department of Health.Go to www.chirohealthusa.com to register today.

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