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Using Testimonials in Advertising

By Adrienne Hersh, JD, ICS Legal Counsel · June 24, 20252 min read
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Using Testimonials in Advertising
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In the past, the Medical Practice Act completely prohibited the use of testimonials in physician advertising, based on the state’s belief that all patient testimonials were inherently misleading to the public.  State regulators were concerned that individual testimonials touting a good outcome would mislead readers to believe that they would obtain the same treatment outcome.  However, following a 2001 court ruling that the ban went too far, the legislature amended the Medical Practice Act by removing the outright prohibition, restoring the potential to use testimonial advertising.

However, it is important to note that not all testimonials are permitted.  Other advertising provisions, such as the requirement for truthful information, remain. Because testimonials are no longer considered per se misleading, they may be used if they do not violate other advertising provisions of the Medical Practice Act. The law still prohibits untruthful testimonials, because they mislead the public about health care.  

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About the Author

Adrienne serves as Illinois Chiropractic Society general counsel and provides legal advice and support on a wide range of legal issues affecting chiropractic physicians, including licensing and other health care regulations, scope of practice, insurance and reimbursement, business structuring, labor and employment, contracts, and litigation. Adrienne previously served for 8 years as general counsel to the Illinois Department of Professional Regulation (now the Division of Professional Regulation, Department of Financial and Professional Regulation), where she was chief legal counsel responsible for overseeing all legal issues and advising the 50+ licensing and disciplinary boards, including the Medical Disciplinary Board and the Medical Licensing Board. She is a member of the Illinois State Bar Association Health Care Section, the Illinois Association of Healthcare Attorneys, and the National Association of Chiropractic Attorneys.

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