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Telemarketing and Solicitation

By Adrienne Hersh, JD, ICS Legal Counsel · August 5, 20208 min read
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TELEMARKETING AND SOLICITATIONS
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Editorial Note: Trying to define solicitation can be complicated and confusing. As the ICS continues to guide its members to better compliance, more and more members want to make sure they do not violate this part of law. This article helps define solicitation and the dangers of using it within your marketing strategy.

As health care reimbursement has shrunk and operational costs have increased, it’s no secret that competition has grown in the health care marketplace. Although many physicians have enthusiastically adopted the use of Internet advertising platforms like social media, others still are more comfortable relying on traditional methods like direct mail or telephone communication.

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About the Author

Adrienne serves as Illinois Chiropractic Society general counsel and provides legal advice and support on a wide range of legal issues affecting chiropractic physicians, including licensing and other health care regulations, scope of practice, insurance and reimbursement, business structuring, labor and employment, contracts, and litigation. Adrienne previously served for 8 years as general counsel to the Illinois Department of Professional Regulation (now the Division of Professional Regulation, Department of Financial and Professional Regulation), where she was chief legal counsel responsible for overseeing all legal issues and advising the 50+ licensing and disciplinary boards, including the Medical Disciplinary Board and the Medical Licensing Board. She is a member of the Illinois State Bar Association Health Care Section, the Illinois Association of Healthcare Attorneys, and the National Association of Chiropractic Attorneys.

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