A: Yes. Under the Illinois Public Utilities Act, 220 ILCS 5/13-703, both landline, and cellular phone service providers are required to provide assistive devices without additional charge to customers who are hearing, sight, or speech impaired. The law requires the customer to file a form signed by a licensed physician, speech-language pathologist or audiologist, certifying that the customer has a hearing, sight or speech disability. Because doctors of chiropractic are licensed physicians under the Medical Practice Act, they may certify these conditions. As always, the ICS recommends that all physicians should practice within their expertise; therefore, they should only certify conditions they are qualified to diagnose.
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