Written policies and procedures help chiropractic offices to document expectations, support consistent staff behavior, and reduce compliance risk. This article is part of ICS’s monthly effort to help doctors protect their practices through practical compliance action. This requirement is tracked in Statusfi, the free compliance dashboard for ICS members at my.statusfidashboard.com.
The Office of Inspector General (OIG) identifies written policies, procedures, and standards of conduct as part of an effective compliance program for health care billing, documentation, referrals, patient interactions, and overall ethical conduct.
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