by: Kathy Mills Chang, MCS-P
A couple of weeks ago, I received a phone call from one of our clients in obvious distress. He indicated that his server had crashed and lo and behold, both of his backups also failed. Not only did he lose three years worth of electronic patient records, but every patient's billing information, payments, and accounting. He was obviously the most worried about what would happen if any insurance carrier were to ask for records during this period of time. Little did he know, this was only the beginning of his nightmare.
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